Dolby support

Conferencing support

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IP/PBX integration and general support

For support in configuring the Dolby Conference Phone to interwork with your IP/PBX, refer to the IP/PBX specific configuration guides for the software release. If you require additional support please send an email describing your IP/PBX or the nature of your technical issue to Dolby Voice Support at: DolbyVoiceSupport@dolby.com

BlueJeans support

BlueJeans provides online and telephone support for customers wishing to configure their Dolby Conference Phone based Room systems. You can find BlueJeans support by opening the support Menu at https://bluejeans.com/ or open a ticket directly at: https://support.bluejeans.com/contact

BT MeetMe support

BT Conferencing customers seeking support should contact the BT Conferencing Help Desk by phone or one of the following email addresses:

Highfive support

Highfive customers seeking support should use the help resources within the Highfive® application or contact the Highfive Success Centre or email: help@highfive.com

PGi GlobalMeet support

PGi iMeet® customers seeking support should use the help button within the iMeet application or consult the PGi Support page and select the iMeet tab.

LogMeIn GoTo support

LogMeIn GoTo customers seeking support should use the (Official GoTo support) website http://support.goto.com/

 

West Intercall Unified Meeting support

West® Intercall Unified Meeting customers seeking support should refer to the information available at: https://www.westuc.com/en-gb/support/intercall-unified-meeting-5-support.

Dolby Voice Device software and documentation

To obtain the latest software and documentation for the Dolby Voice Room or the Dolby Conference Phone products please refer to the (Dolby Voice Device Firmware and Documentation) website [http://firmware.dolbyvoice.com/]

To obtain the latest management tools and Apps for the Dolby Voice Room or the Dolby Conference Phone products please refer to the (Dolby Voice Device Software Downloads) website [http://download.dolbyvoice.com]

Declaration of Conformity documentation

Dolby Voice product warranty

Find out more about the Dolby Voice product warranty.