Dolby Support

Cinema playback

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Dolby Customer portal

Dolby Customer provides access to a variety of business tools tailored to the Dolby® products and technologies relevant to you and your business. Download certificates or upgrade keys, watch training videos, test your Dolby server with encrypted content and KDMs without logging in. Authorized users can access Dolby Deliverables on Demand to gain access to software, updates, and manuals, or interact directly with our support team through our case portal. Watch our tutorial to learn more about the Customer portal.


Professional cinema inquiries

Sales support

Technicial Support


Cinema product dealers

Full list of dealers


Support and maintenance policies

Warranty and maintenance policies for Dolby professional products