Conferencing Support
Dolby Voice Device Support
IP/PBX Integration and General Support
For support in configuring the Dolby Conference Phone to interwork with your IP/PBX, refer to the IP/PBX specific configuration guides for the software release.
For all general Dolby Voice support issues please send an email describing the nature of your issue to Dolby Voice Support at: DolbyVoiceSupport@dolby.com
BlueJeans Support
BlueJeans provides online and telephone support for customers wishing to configure their Dolby Conference Phone based Room systems. You can find BlueJeans support by opening the support Menu at https://bluejeans.com/ or open a ticket directly at: https://support.bluejeans.com/contact
BT MeetMe Support
BT Conferencing customers seeking support should contact the BT Conferencing Help Desk by phone or one of the following email addresses:
- Americas: helpdesk@btci.com
- Asia Pacific: asia.conferencing@bt.com
- United Kingdom and Europe: btc.meetme@bt.com
Highfive Support
Highfive customers seeking support should use the help resources within the Highfive® application or contact the Highfive Success Centre or email: help@highfive.com
PGi iMeet Support
PGi iMeet® customers seeking support should use the help button within the iMeet application or consult the PGi Support Page and select the iMeet tab.
West Intercall Unified Meeting Support
West® Intercall Unified Meeting customers seeking support should refer to the information available at: https://www.westuc.com/en-gb/support/intercall-unified-meeting-5-support.
LogMeIn GoTo Support
LogMeIn GoTo customers seeking support should use the (Official GoTo Support) website [http://support.goto.com/]
Dolby Voice Device Software and Documentation
To obtain the latest software and documentation for the Dolby Voice Room or the Dolby Conference Phone products please refer to the (Dolby Voice Device Firmware and Documentation) website [http://firmware.dolbyvoice.com/]
To obtain the latest management tools and Apps for the Dolby Voice Room or the Dolby Conference Phone products please refer to the (Dolby Voice Device Software Downloads) website [http://download.dolbyvoice.com]
Decommissioning and Disposal Process
Dolby Conference Phone Warranty
Find out more about the Dolby Conference Phone End-User Warranty.