Dolby Support

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Dolby Customer Portal

Dolby Customer provides access to a variety of business tools tailored to the Dolby® products and technologies relevant to you and your business, including the support tools listed below. Visit Dolby Customer or watch our tutorial on how to use the portal.

Dolby Licensee Community

Dolby Licensee Community allows licensees to obtain Dolby logos, royalty reporting forms, and self-testing forms and apply for subsidiary and subcontractor approvals. You can also notify Dolby of name changes and change of control or request license terminations.

Dolby Deliverables on Demand

Dolby Deliverables on Demand provides entitled deliverables for licensing and product customers. Development kits for licensing customers and software and firmware for broadcast products are available here.

DISC Customer

DISC Customer provides testing of playback capabilities of devices through online streaming delivery systems.

Dolby Product Registration Portal

Dolby Product Registration Portal allows licensees to register products with Dolby, initiating the product evaluation process.


Dolby Professional Support Help Center

The Dolby Professional Support Help Center consists of our self-help knowledge base and forums. Here users can find articles and discussions on a wide range of Dolby technologies and products.

Dolby Reporting Portal

Dolby Reporting Portal is for licensees and companies reporting royalties or royalties paid by others (RPOs). Licensees report royalties quarterly. The Dolby Reporting Portal also allows for royalty statements revisions and viewing of royalty statement history.

Support and maintenance policies

Professional Engineering Services

Dolby provides a variety of Professional Engineering Services to assist consumer playback device OEMs and IC implementation providers so they can integrate and test Dolby technologies in their products.  If you have a particular need or would like to know more, please inquire.

Contact us

If you have a specific question, you can also contact us via email for support.